At Pay Attention, our mission is simple: help you put down your phone and give back to causes you care about when you don’t. This App Usage Policy (“Policy”) outlines the rules, obligations, and standards of conduct required of every user.
By using the Pay Attention mobile application (“App”), you agree to follow this Policy in addition to our Terms and Conditions and Privacy Policy.
1. Core Commitment & Honor System
Pay Attention is built on a blend of technology and personal accountability. While our software tracks screen time through your device’s operating system, the system relies on your commitment to digital wellness and honest engagement.
By creating an account, you agree to:
- Set realistic, healthy screen time limits.
- Honor the penalty charges you configure when you exceed those limits.
- Treat the app as a tool for positive behavior change rather than a system to game or exploit.
2. Device Permissions & Technical Requirements
To accurately measure screen time and trigger charity donations, Pay Attention requires continuous access to specific system-level permissions on your mobile device.
Required Permissions
- iOS: Screen Time API access / Family Controls.
- Android: Usage Access permissions and “Display over other apps” (where applicable).
Rules Regarding Permissions
- Permission Maintenance: You must keep all required tracking permissions enabled while the App is installed.
- Revocation Mid-Session: Manually revoking screen time permissions, force-closing background processes, or putting the App into restricted battery-saver modes to prevent screen time logging is strictly prohibited.
- Fallback Penalties: If tracking permissions are revoked or blocked during an active tracking window, Pay Attention reserves the right to log a default penalty or suspend your account until permissions are restored.
3. Prohibited Conduct & Anti-Cheating Guidelines
To ensure fairness to our charity partners and payment processors, you are strictly prohibited from attempting to bypass or manipulate the App’s tracking mechanisms.
You agree NOT to:
- System Clock Manipulation: Alter your device’s system date, time, or time zone settings to alter, delay, or reset your screen time counters.
- Spoofing & Emulators: Run the App on modified operating systems, rooted/jailbroken devices, virtual machines, or Android/iOS emulators designed to feed false usage data.
- API Exploitation & Reverse Engineering: Attempt to decompile, reverse engineer, intercept, or forge API calls sent between the App and our servers.
- Multiple Account Fraud: Create multiple accounts to abuse free trials, referral credits, or circumvent active penalty balances.
4. Payment Integrity & Chargeback Rules
Because exceeding your screen time allowance triggers a financial transaction where funds are earmarked for non-profit partners, financial integrity is crucial.
- Valid Payment Methods: You must maintain at least one valid, unexpired payment method (credit card, debit card, Apple Pay, or Google Pay) linked to your account.
- Legitimate Chargebacks: Requesting a chargeback or payment dispute with your bank for a penalty charge that was genuinely triggered by your screen time settings violates this Policy.
- Dispute Protocol: If you believe a charge was made in error due to a technical bug, you must contact support@payattentionapp.com within 14 days of the charge rather than initiating a bank chargeback.
5. Charity Selection & Donation Rules
- Designated Non-Profits: You may only choose charity recipients from our list of verified partner non-profits (501(c)(3) entities or international equivalents).
- No Retaliatory Requests: You may not demand refunds for donated amounts on the basis of disagreeing with a charity’s mission after a donation trigger has already occurred.
6. Policy Enforcement & Account Actions
If we detect a violation of this Policy, Pay Attention reserves the right to take appropriate action to protect our platform, payment networks, and charity partners.
Progression of Enforcement
- Warning Notice: In-app or email notice regarding irregular activity (e.g., system clock discrepancies or lost permissions).
- Account Freeze: Temporary restriction on setting allowances or changing charities until billing issues or device permissions are resolved.
- Account Termination: Permanent ban from the platform for fraudulent activity, reverse engineering, or repeated chargeback abuse.
7. Reporting Violations & Support
If you experience a technical glitch that incorrectly calculated your screen time or triggered an unexpected charge, or if you wish to report a bug, please reach out to our team: support@payattentionapp.com.